Delivery Information
Q: How do I track my order?
A: After shipment, you can view the logistics tracking in your order.
Q: Are there any customs duties or other fees?
A: Yes. Customs duties will be collected on your behalf, and the logistics carrier will handle customs clearance.
Q: What factors affect delivery time?
A: It mainly depends on the destination, chosen shipping method, and customs clearance progress; it may be extended during holidays and sales events.
Q: Can I choose a specific courier?
A: Currently, you cannot specify the carrier. If you have special requirements, contact customer service for evaluation.
